Description – About the Role
We are seeking a skilled and motivated Telecommunications MDU Technician to join our growing team.
The successful candidate will be responsible for the installation, maintenance, testing and fault-finding of telecommunications infrastructure within Multi-Dwelling Units (MDUs), including apartment buildings, residential complexes and other multi-tenant properties.
The role involves working across internal and external telecommunications infrastructure, including building entry points, MDF/IDF rooms, risers, cabling pathways, communications equipment and customer connections. The successful candidate will work closely with field teams, project supervisors and customers to ensure all work is completed safely, efficiently and to required industry and client standards.
Key Responsibilities

• Install, maintain, test and repair telecommunications infrastructure within Multi-Dwelling Units (MDUs).
• Perform telecommunications cabling and connection works within apartment buildings, residential complexes and other multi-tenant properties.
• Install and maintain internal and external network infrastructure, including MDF/IDF rooms, risers, lead-ins, pathways and communications cabling.
• Perform customer connection, relocation, upgrade and maintenance works within residential and commercial premises.
• Conduct fault-finding, testing and diagnostics using appropriate telecommunications test equipment and tools.
• Identify and rectify faults affecting customer services and network infrastructure.
• Interpret network plans, work orders, technical documentation and building layouts.
• Complete cable installation, termination, labelling and testing in accordance with project and client requirements.
• Work within restricted or confined building areas, ceiling spaces, risers and telecommunications rooms where required.
• Liaise professionally with customers, building managers, site representatives and other contractors.
• Coordinate with field technicians, supervisors and project teams to complete works efficiently.
• Maintain accurate records of completed works, testing results and site requirements.
• Ensure all work is completed in accordance with WHS/OH&S requirements, NBN and client standards, telecommunications industry requirements and Hawkmoon quality procedures.
• Perform ISP and OSP telecommunications works where required as part of project activities.
• Work on both planned installation activities and reactive maintenance/fault restoration.

Requirements
• Relevant qualification or practical experience in Telecommunications, Communications, Electrical or a related field.
• Proven experience in telecommunications installation, maintenance or fault-finding.
• Previous experience working within MDU environments is highly desirable.
• Experience with telecommunications cabling, termination, testing and fault-finding.
• Ability to read and interpret network plans, work orders and technical documentation.
• Understanding of telecommunications infrastructure and building network environments.
• Strong problem-solving skills and the ability to work independently and as part of a team.
• Good communication and customer service skills.
• Ability to work safely in residential, commercial and construction environments.
• Current Australian driver’s licence.
• Legal work rights in Australia.

Highly Desirable Certifications
• ACMA Cabling Registration – Required
• Working at Heights training
• Confined Space training
• First Aid / CPR
• OH&S / WHS training
• Driver Licence
• Relevant NBN, Telstra or telecommunications industry certifications

What We Offer
• Competitive salary aligned with industry standards
• Supportive work environment with opportunities for professional growth
• Training and upskilling opportunities
• Ongoing stable work with a reputable employer
• Company vehicle
• Tools and equipment provided
• Career development opportunities
• Stable, long-term employment

Benefits

• Company car
• Stable, long-term work
• Supportive team environment
• Career growth opportunities
• Tools and equipment provided
• Training and development opportunities
Ability to commute/relocate

How to Apply •

Please submit your resume and a cover letter at email
Human.Resources@hawkmoonsolutions.com

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Telecommunications MDU Technician

About the Role

We are seeking a skilled and motivated Telecommunications HFC Network Technician to join our growing team.

The successful candidate will be responsible for installing, maintaining, and troubleshooting HFC telecommunications infrastructure, particularly NBN technologies including fibre optic and HFC networks. This role involves fieldwork, diagnostics, customer interaction, and ensuring all work is performed to industry and safety standards.

Key Responsibilities:

• Install, commission, test, and maintain new and existing NBN HFC network and related infrastructure.
• Perform installation, maintenance, and repair of HFC (Hybrid Fibre-Coaxial) systems, including modems, RF cabling and customer-premises equipment.
• Conduct fault-finding, diagnostics, and performance testing using multiple types of specialised equipment.
• Interpret network plans, follow technical documentation, and work collaboratively with field engineers and project teams.
• Ensure all work is completed in compliance with OH&S standards, NBN guidelines, and quality requirements.
• Liaise with customers and provide clear, professional communication during installations, upgrades, and service appointments.
• Perform maintenance and installation works on both aerial and underground network infrastructure.
• Performing ISP & OSP tasks will be conducted within the PMUS program project

Requirements:

• Relevant qualification in Telecommunications, , or Electrical Installations.
• Proven experience in NBN HFC installation, testing, and maintenance.
• Practical experience with OTDRs, fusion splicers, VSE-1100, ONX-630 test equipment and industry tools.
• Understanding of OH&S requirements and ability to work safely in field environments.
• Strong problem-solving skills with the ability to work independently and in a team.
• Current Australian driver’s licence.

Highly Desirable Certifications:

• Working at heaghts training
• Pole top rescue certification
• Confined space training
• traffic control certification
• HFC Accreditation
• First Aid & OH&S Training
• High-Risk Work Licence
• MR licence

What We Offer:

• Competitive salary aligned with industry standards
• Supportive work environment with opportunities for professional growth
• Training and upskilling in the latest telecommunications technologies
• Ongoing stable work with a reputable employer

ABOUT THE ROLE
We are seeking a skilled and motivated Telecommunications Fibre Optic Field Technician to join our growing team. The successful candidate will be responsible for installing, maintaining, and troubleshooting fibre optic telecommunications infrastructure, focusing on Outside Plant (OSP) networks and related technologies. This role involves fieldwork, splicing, diagnostics, and ensuring all work is performed to industry and safety standards.

KEY RESPONSIBILITIES

• Install, commission, test, and maintain fibre optic network infrastructure across Sydney.
• Perform Outside Plant (OSP) tasks, including cable hauling, splicing, and termination of fibre optic cables.
• Conduct fault-finding, diagnostics, and performance testing using specialized equipment (such as OTDRs and light meters).
• Interpret network plans, follow technical documentation, and work collaboratively with field engineers and project teams.
• Ensure all work is completed in compliance with OH&S standards, industry guidelines, and quality requirements.
• Perform maintenance and installation works on both aerial and underground network infrastructure.

REQUIREMENTS

• Relevant qualification in Telecommunications or Electrical Installations.
• Proven experience in fibre optic networks, testing, and maintenance (Minimum 3 years required).
• Practical experience with OTDRs, fusion splicers, and industry-standard tools.
• Understanding of OH&S requirements and ability to work safely in field environments.
• Strong problem-solving skills with the ability to work independently and in a team.
• High School diploma (Year 12) or equivalent.
• Current Australian driver’s licence and ability to reliably commute to Sydney NSW 2000.
• Legal work rights in Australia.
• Professional proficiency in English.

HIGHLY DESIRABLE CERTIFICATIONS

• NBN Approved Installer Accreditation
• Fibre Optic Splicing Accreditation
• Working at Heights training / Pole top rescue certification
• Confined space training
• Traffic control certification
• First Aid & OH&S Training
• High-Risk Work Licence / MR Licence

WHAT WE OFFER

• Competitive salary aligned with industry standards ($75,000 – $100,000 a year).
• Supportive work environment with opportunities for professional growth.
• Continuous training and upskilling in the latest telecommunications technologies.
• Ongoing stable work with a reputable employer.
• Company car provided.
• Visa sponsorship available for eligible candidates.

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Telecommunications Fibre Optic Field Technician